HOW CAN I PAY FOR MY ORDER?
We accept all forms of payments ie: Visa, MasterCard, American Express or regular bank account payments – We currently do not accept cash or checks online, however if you are the Seattle area and would like to pick up a Gi we can make arrangements and collect payment in person.
HOW LONG WILL MY ORDER TAKE TO ARRIVE?
US orders should arrive within 5-10 business days if items are in stock.
Pre-orders typically ake anywhere from 4-6 weeks. However, we pre-order a certain amount of product, those who pre-order will have priority, those who did not pre-order will be able to purchase product on a first come first serve basis. We usually suggest customer’s pre-order their new product just to ensure that they will get one when that particular batch arrives.
We promise to work very hard on getting you your order in a timely fashion.
HOW MUCH IS POSTAGE?
DO YOU SHIP WORLDWIDE?
Due to high international shipping costs we do not feel it is fair to the customer to put this burden on them at this time, so at this time the answer is no, however we are looking at several international shipping options.
WHAT IS YOUR RETURN POLICY?
We will refund or exchange your unopened, unused product if not satisfactory. All returns or exchanges need to be made within 15 days of the purchase date. Returns will incur a 25% restocking fee.